Courier Delivery Management System
Project tasks
  1. Completely rework the system for order processing and distribution to couriers (there was a boxed prototype from another company that was abandoned)
  2. Optimize operator time, reduce errors
  3. Provide full system analytics, automatically upload various report sets for approval and payment
  4. Increase the courier efficiency
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The first results after a month of our work
The 1st month

A test run at one of the restaurants in a month after starting the work.

The 2nd month
Connecting the entire network and full transition to our software in less than 2 months after starting the work. Processing 150+ orders per day from the second month of operation.

1year
After a year of operation, more than a thousand orders per day are delivered through the system, 200 couriers are registered, more than 100 couriers and 20 delivery restaurants work daily.

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What we have implemented:
During the development process, we took into account all the required parameters for efficient work and data analytics for managing processes and couriers



  • Personal administrator and operator account, mobile courier application

  • Analytics and reporting system in one window


  • A system for courier receiving, training and testing to ensure consistently high quality delivery at a fixed fee

  • We created an analytical module to track delivery metrics and identify problematic delivery points

  • Motivation system for working during peak-hours and increasing courier efficiency

  • We created an algorithm for automatically scheduling the distribution of more than 100 couriers to delivery points on a daily basis


  • We developed the automatic order distribution system, taking into consideration high requirements of the client for the delivery quality to reduce costs and optimize courier work
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